February 10th - Export fees and availability for Airbnb PRO upgraded customers

Clients that are using our upgraded Airbnb connection - Airbnb PRO - are now able to set and export Other Standard Fees, Advance Lead time, Booking Window, Request to Book, Discounts. You can also List or Unlist your listings in Airbnb from the Channel Manager tab. Make sure you upgrade today to our Airbnb PRO connection for better performance and more options to manage your listings from one place.

For more info please join us on our next Airbnb upgrade webinar on 13th February. Just register on this link: https://zoom.us/webinar/register/WN_1rIi4XnXSxGlYu77UyHhQg

30th January - Minimum requirements for uploading pictures

When uploading images for your listings on Hostaway, please check that the pictures meet the following minimum requirements:

  1. You can upload pictures with a Minimum size of 2048 px by 1536 px.
  2. You can upload pictures in jpg. and png. formats. .gif, .tiff, .raw, .pdf, are not supported.

30th January - Cross Listings now supports iCals

  • We have added support to use reservation iCals with Cross Listings. This means that if you have Cross Listings relationship where one of the linked listings has iCal reservations, we now take these into account and block the listings that are linked to it. This works with the parent-child/child-parent relationship.

27th January - Apply AutoTasks to existing reservations

  • You can now create an AutoTask and apply it to existing reservations.

January 23rd - House Rules in the Booking Engine

  • We have swapped House rules and Description's position in the booking engine Before. House rules were shown before Description, which was causing some confusion for guests.

January 23rd - Worpress Payment Module

  • We have added guest billing details to the Wordpress plugin payment module. This enhances credit card transaction security and it will help you against possible chargebacks and fraud. This data is passed to Stripe and Braintree and it is used by their risk assessment teams.

January 10th - Update Airbnb PRO Advance Notice Time in Listings

For all of our Airbnb PRO users you are now able to set your desired Advance Lead time to booking from the Listings section.

The first dropdown called Airbnb advance notice allows to set advance notice for the same day, 1,2,3 and 7 days.

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In case the same day is selected, you will be able to select how many hours you need prior to allowing a guest to book. The default value is midnight, which equals to not having advance notice. In case you set advance notice, we will also allow you to set your listing to enter a request to book. So for instance, if you set a 2 days advance notice but has "Allow request to book after lead time" as Yes, guests will be able to send you a request that you will late confirm or decline as appropriate.

January 10th - Pending & Unconfirmed Reservations timer now visible in Overview page

You can now see Pending & Unconfirmed (HomeAway only) reservations and the time you have left to approve or decline them from the Overview page.

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December 19th - NEW! Airbnb PRO, set Other Standard Fees from Hostaway

You can now set and manage Airbnb Other Standard Fees from Hostaway if you are using our Airbnb PRO connection from the Listing page in the Channel Specific tab: Those fees are:

  • Resort fee (flat or %)
  • Community fee (flat or %)
  • Management fee (flat or %)
  • Linen fee (only flat fee)

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December 19th - NEW! Add your company logo to the Guest Portal

We have removed the Hostaway logo from the Guest Portal and included your existing logo for a better guest experience.

If you wish to update your logo or picture to show in the Guest Portal, just go to Account > Edit profile > Company logo and select Use company logo for guest portal. Click on Save and voilá!

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