Set Booking.com Damage Deposits Directly in Hostaway

You can now configure damage deposits for Booking.com listings directly in Hostaway when creating a new listing. Choose the deposit amount, collection method (offline or online), and schedule (on arrival or check-out) without leaving Hostaway.

Why it matters:

• Manage Booking.com damage deposits directly in Hostaway: No need to switch to the Booking.com Extranet.

• Greater control: Decide how and when damage deposits are collected.

• Improved guest experience: Guests see clear deposit information, leading to smoother stays and better reviews.

How it works:

• Available for new Booking.com listings created in Hostaway when you collect payments directly.

• If Booking.com collects payments, set the deposit in the Booking.com Extranet.

• Setting a deposit does not enable auto-payments. Configure auto-payments separately if needed.

For more details, check out our USER GUIDE.