Report Guest Misconduct on Booking.com Reservations

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Guests aren't always perfect. In fact, sometimes they're downright disrespectful.

Now, Hostaway is making it easier for its property managers to protect their properties.

Specifically, this feature will help:

  • Protect properties from repeat offenders

  • Escalate issues quickly with Booking.com’s intervention

  • Ensure non-paying or rule-breaking guests can’t book again

  • Save time by doing it all within Hostaway

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How it works

  1. From the Reservations list, select the reservation you wish to report

  2. At the top of the page, click the "Report Guest Misconduct" button

  3. Fill out the form, and select "Confirm"

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For more information on how to connect and manage Booking.com, check out our USER GUIDE

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