New Messaging Automations: Guest Submitted Review

We've introduced 2 new useful messaging automations to your Inbox:

  1. Added the automation event “Guest submitted review". Now customers can trigger automation messages to guests when or after a review has been submitted. For example, you could automate a message to be sent thanking them for their review.

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  1. Added the automation condition "Guest Review" with the values of "Been written" and "Not been written". You could use this to remind your guests to submit a review.

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For more information on Inbox message automations, check out our USER GUIDE